Chantel Grant & GM Law Firm Fights For The Rights Of Borrowers

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In the past, it seemed like money-lending institutions and servicers could act under the caveat of authority and autonomy. Nowadays, thanks to the actions of individuals like Chantel Grant & GM Law Firm in Boca Raton, Florida, these organizations are being held accountable for their actions as individual borrower’s rights are being protected. As a watchdog of debt-collection cases, Chantel Grant has dedicated her career to redefining the moral responsibilities of money lenders.

As a fresh graduate of St. Thomas University School of Law, Grant secured a job as a consumer defense attorney. Although she initially viewed her position as a temporary stop on the path of her career, she soon found she had an affinity for defending medical, credit card, and student loan lawsuits. Grant understood how financial woes could plague anyone at any point in their lives through unexpected circumstances, misfortune, or debt honestly acquired in the pursuit of self-improvement, such as through education. She found the battles waged against private student loan and credit card companies to be her most rewarding and decided that was where she wanted to leave her mark.

GM Law Firm and Navient Win Through Local Counsel in Texas

When GM Law Firm took on Navient, the nation’s largest student loan servicer, in the Texas lawsuit of 2018, they helped rewrite the standards and code of ethics under which money lenders would be legally obliged to operate under. Together with the Consumer Financial Protection Bureau (CFPB), states that filed lawsuits against Navient accused them of providing misinformation to borrowers, processing payments incorrectly, failing to respond to borrowers’ complaints, illegally cheating borrowers out of lower-payment options, actively deceiving private student loan borrowers, and harming the credit of veterans and disabled borrowers.

Navient Lawsuit Outcome

When GM Law Firm through their local counsel triumphed over Navient, the stage was set for subsequent lawsuits of the same variety. The $23,000 win was considered a victory for anyone in the debt-law industry. As they could not re-file the lawsuit, the judge ruled that they could not show the client’s specific loan was bundled into the trust in question. This lawsuit was seen as an example for other judges of similar cases where assignments are not documented with enough proof on the chain of title. Despite what numerous online bloggers report as impossible cases to win, this GM victory over Navient has paved the way for future cases against large-scale loan servicers.

How Borrowers can Protect Themselves

In addition to being held monetarily accountable for their unethical actions, the Navient lawsuit has also prompted a campaign of public awareness regarding self-regulation of student loans. When borrowers are having issues, they are advised to research their own options like student loan forgiveness, stay abreast of potential policy changes and legal updates, keep thorough records, and file complaints with the U.S. Department of Education, the CFPB, your lender or servicer.

Thanks to the efforts of individuals like Chantel Grant and the GM Law Firm, they are receiving critical praise for their work in the industry and individual borrowers are now seeing their rights defended in very public court cases. With each and every debt law case that is defended, another individual facing unfair debt issues is more likely to come forward to seek guidance and compensation. What this means for the nation’s leading loan servicers is that they are being held to a higher code of conduct than ever before, and the promise is now there that should they deviate from that code, they will be held accountable.

September 27, 2018 · Tim Kevan · Comments Closed
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